Datto Workplace - File upload speed issue
Investigating - Please be advised that we've been made aware of an issue with Datto Workplace affecting file upload speeds. Users may experience delays with uploading files in excess of 5mb in size but the upload will eventually complete. The Workplace team are investigating this and we will advise when the issue has been resolved.
May 21, 2025 - 11:37 AEST
Uptime over the past 90 days. View historical uptime.
MPmail ? Operational
MPexchange ? Operational
Datto / Autotask Workplace Degraded Performance
MParchive Operational
MPAV Operational
MPweb Operational
Backup365 ? Operational
CloudAlly Operational
Microsoft 365 Operational
Service Desk & Support Systems Operational
Service & Feature updates ? Operational
Converge ? Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 22, 2025

No incidents reported today.

May 21, 2025

Unresolved incident: Datto Workplace - File upload speed issue.

May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025
Converge is currently unavailable
Resolved - Converge is back online and full functionality should be restored. Please contact support via support@manageprotect.com or 1300 657 500 if you have any issues accessing Converge.
May 16, 10:17 AEST
Investigating - We are currently investigating this issue.
May 16, 08:53 AEST
Converge is currently unavailable - investigating
Resolved - We are currently investigating this issue.
May 16, 08:50 AEST
May 15, 2025

No incidents reported.

May 14, 2025
Datto Workplace connectivity issue stopping people accessing workplace
Resolved - This incident has been resolved.
May 14, 08:58 AEST
Monitoring - We believe the issue has been resolved. Internal testing appears to show everything is working. We will advise the root cause in the morning.
May 5, 23:13 AEST
Update - We have verified webUI appears OK, and core infrastructure is OK. However, desktop agent and mobile device agents vary in connectivity based on the telco / internet connection. Network engineers are assessing. We will advice more shortly.
May 5, 15:53 AEST
Update - We are able to replicate the connectivity issue on mobile devices. Web UI and desktop agents appear to be functioning correctly. Please use the WebUI if you are having difficulties: https://manage.workplace.datto.com/
May 5, 15:28 AEST
Investigating - There are currently connectivity issues with datto workplace. We are investigating. Will update with more shortly.
May 5, 15:21 AEST
May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

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