Workplace - macOS 26 Tahoe issues
Identified - Datto Workplace version 10.5.2.91 does not currently support macOS 26 "Tahoe".

Instanced where the operating system is updated may result in loss of workplace functionality.

Datto are actively working on an agent version to support the latest macOS release and we will communicate any updates.
Sep 18, 2025 - 08:59 AEST
Uptime over the past 90 days. View historical uptime.
MPmail ? Operational
MPexchange ? Operational
Datto / Autotask Workplace Partial Outage
MParchive Operational
MPAware ? Operational
90 days ago
100.0 % uptime
Today
MPAV Operational
MPweb Operational
Backup365 ? Operational
CloudAlly Operational
Microsoft 365 Operational
Service Desk & Support Systems Operational
Service & Feature updates ? Operational
Converge ? Operational
90 days ago
99.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 19, 2025

No incidents reported today.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025
Simulated Phishing Processing Issue
Resolved - The Breach Secure Engineers have identified and resolved the underlying issue, and after completing QA testing, the fix has been successfully deployed to the portal. The simulated phishing functionality has been fully restored, and we will continue to monitor its performance.
Oct 14, 09:54 AEDT
Update - We have implemented a workaround for phishing campaigns stuck in the queue and are working towards a permanent solution. For any partners who have not already opened a support ticket reporting their stuck phishing campaigns, please open a ticket and we will apply the workaround. Thank you for your patience as we address this matter.
Sep 22, 12:39 AEST
Identified - We have identified an issue with our simulated phishing system that is causing delays in processing emails in the queue. As a result, simulated phishing emails are taking longer than expected to be sent out.

Our team is actively working on a fix and will provide updates as soon as more information is available. We appreciate your patience and understanding as we resolve this matter.
Sep 16, 17:46 AEST
"Deliver Emails" from MPmail Portal
Resolved - This incident has been resolved
Oct 14, 09:04 AEDT
Identified - We have identified an issue with the re-delivery of emails from the MPmail admin portal that have been quarantined already.
Users selecting to "Deliver Email", after it has been quarantined are noticing emails are not being re-delivered.
We are currently working on a fix with the MPmail engineers.
Oct 13, 16:08 AEDT
Oct 13, 2025
Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

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