Monitoring - A fix has been implemented and we are monitoring the affected email traffic closely to ensure responses and updates are sent as expected.
We will endeavour to catch up on missing responses from us as soon as possible.

Apr 02, 2025 - 17:21 AEDT
Investigating - We are aware of an issue where our responses to tickets are currently not being sent.
Apologies if you have raised a request and not received any emails following up or updating you. We can see your requests and we are looking into this and hope to have it resolved as soon as possible.
If you have any urgent requests, please feel free to give us a call or use the chat feature from https://converge.mp/dashboard/

Apr 02, 2025 - 16:01 AEDT
MPmail ? Operational
MPexchange ? Operational
Datto / Autotask Workplace Operational
MParchive Operational
MPAV Operational
MPweb Operational
Backup365 ? Operational
CloudAlly Operational
Microsoft 365 Operational
Service Desk & Support Systems Operational
Service & Feature updates ? Operational
Converge ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 2, 2025

Unresolved incident: Ticket Responses.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.