All Systems Operational
MPmail ? Operational
MPexchange ? Operational
Datto / Autotask Workplace Operational
MParchive Operational
MPAV Operational
MPweb Operational
Backup365 ? Operational
CloudAlly Operational
Microsoft 365 Operational
Service Desk & Support Systems Operational
Service & Feature updates ? Operational
Converge ? Operational
90 days ago
99.61 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 1, 2022

No incidents reported today.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022
Resolved - This incident has been resolved.
Sep 23, 17:33 AEST
Monitoring - We have been notified by the system admin team that the issue is resolved. Our testing seems to agree.
We will continue to monitor and test to see if the issue is fully resolved.
We apologise for any inconvenience.

Sep 23, 15:44 AEST
Update - We are continuing to investigate this issue.
Sep 23, 15:43 AEST
Update - We are still urgently investigating the root cause of this issue. The scope of the issue extends to Outlook apps on Mac and mobile devices as well as Outlook on Windows. We apologise for the inconvenience.
Sep 23, 14:43 AEST
Update - We are still urgently investigating the root cause of this issue. The scope of the issue extends to Outlook apps on Mac and mobile devices as well as Outlook on Windows. We apologise for the inconvenience.
Sep 23, 13:26 AEST
Investigating - MPexchange is having issues with via Outlook. Symptoms are the password request continually repeating, and not proceeding.
OWA from webmail.manageprotect.com/ is operating and can be used as a temporary workaround.

Mail flow is unaffected.

We apologise for the inconvenience and are working to resolve this as a matter of urgency.

Sep 23, 11:54 AEST
Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.