All Systems Operational

MPmail Operational
MPexchange Operational
Datto / Autotask Workplace Operational
MParchive Operational
MPaware Operational
MPAV Operational
MPweb Operational
Dropsuite Operational
CloudAlly Operational
Microsoft 365 Operational
Service Desk & Support Systems Operational
Service & Feature updates Operational
Converge Operational
Guardz Operational
Octiga Operational
Invoicing and Billing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 8, 2026

No incidents reported today.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

Resolved - This incident has been resolved.
Oct 6, 11:30 AEDT
Update - We are continuing to monitor for any further issues.
Oct 6, 10:40 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.

Our initial assessment indicates that the Datto Workplace AU5 service disruption was triggered by security-related maintenance performed earlier today.

The Operations and Engineering teams are continuing to investigate and are taking steps to ensure this issue does not occur again outside of scheduled maintenance windows.

We are continuing to monitor the environment and will provide a further update as soon as additional information becomes available.

Oct 6, 09:46 AEDT
Identified - We have identified an ongoing service issue affecting the Datto Workplace AU5 environment.

Users may experience issues connecting to Datto Workplace through both the web interface and Workplace desktop agents.

The engineering team has isolated the issue to a specific server and is actively working to restore the affected service. Based on current progress, we expect services to be restored soon.

We are continuing to monitor the incident closely and will provide a further update as soon as additional information is available or service has been fully restored.

Oct 6, 09:30 AEDT
Investigating - We have had reports and confirmed that Datto workplace is currently down for web, mobile and application sync. We have escalated this issue and are investigating.
Oct 6, 07:52 AEDT

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.