Resolved -
We are pleased to inform you that the recent service incident experienced by our Datto Workplace and Datto File Protection partners where Users of Datto Workplace and Datto File Protection in the AU5 region experienced a brief, transient network disruption, which has since self‑resolved.
The Datto Engineers are working to identify the root cause and mitigate an future incidents.
Mar 20, 08:56 AEDT
Investigating -
We are currently investigating a potential issue with the Datto Workplace desktop agent being unable to connect.
We are working with the Datto Engineers to investigate this
The web portal appears to still be operational at this time.
Mar 19, 16:52 AEDT