MPmail SQR and Portal -- End of Service warning

Incident Report for Manage Protect Pty Ltd

Resolved

This incident has been resolved.

Posted Oct 19, 2016 - 09:39 AEDT

Monitoring

We have received notification that many customers have received an SQR (Spam Quarantine Report) today which included a "McAfee End Of Service notification". This is for the MPmail V1 Service that we are currently in the process of upgrading to MPmail V2 for all partners. We apologise for any confusion that this may have caused -- there is no reason for concern.

If you have any concerns or queries -- please contact David Bugeja at upgrades@manageprotect.com or contact your account manager directly.

Yours sincerely,

Andrew Johnson

Posted Oct 19, 2016 - 09:38 AEDT