Simulated Phishing Processing Issue

Incident Report for Manage Protect Pty Ltd

Resolved

The Breach Secure Engineers have identified and resolved the underlying issue, and after completing QA testing, the fix has been successfully deployed to the portal. The simulated phishing functionality has been fully restored, and we will continue to monitor its performance.
Posted Oct 14, 2025 - 09:54 AEDT

Update

We have implemented a workaround for phishing campaigns stuck in the queue and are working towards a permanent solution. For any partners who have not already opened a support ticket reporting their stuck phishing campaigns, please open a ticket and we will apply the workaround. Thank you for your patience as we address this matter.
Posted Sep 22, 2025 - 12:39 AEST

Identified

We have identified an issue with our simulated phishing system that is causing delays in processing emails in the queue. As a result, simulated phishing emails are taking longer than expected to be sent out.

Our team is actively working on a fix and will provide updates as soon as more information is available. We appreciate your patience and understanding as we resolve this matter.
Posted Sep 16, 2025 - 17:46 AEST
This incident affected: MPAware.