MPmail - emergency password request on login
Incident Report for Manage Protect Pty Ltd
Resolved
A recent update to the MPmail control panel has meant that accounts that are inactive for 24 hours are now automatically logged out. This means on login to https://MPmail.com.au/ you may be prompted with a message asking for an emergency password.
If you do not wish to enter an emergency password, it is not compulsory and you can click cancel and then login again, it should proceed without the emergency password request.
As this is a recent update, we will be confirming details on exactly what this function entails, and will be relaying that information via another status update.
Posted Feb 10, 2023 - 15:55 AEDT
This incident affected: MPmail.
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